Who We Are

People First. Outcomes Focused.

For more than 20 years, Medical Case Management, Inc. has helped injured workers navigate medical care while giving employers, adjusters and medical professionals the clarity needed to move claims forward.

Our People First approach recognizes that the strongest claim outcomes begin with understanding the individual, the injury and the needs of everyone involved. By aligning care, communication and claim priorities, we help reduce complexities, overcome barriers and support meaningful recovery.

Local Experience. Personal Service.

Based in Birmingham, Medical Case Management provides nurse led case management throughout Alabama and neighboring areas.

Our experienced registered nurses combine clinical insight with established regional provider relationships and a direct, responsive approach. This local knowledge helps us coordinate appropriate care, address delays and keep stakeholders informed throughout the life of the claim.

We do not treat case management as a routine transaction. Every assignment receives thoughtful attention, personalized coordination and a strategy tailored to the circumstances of the claim.

Our Role

Medical Case Management serves as a trusted connection among the injured worker, employer, claims professional and medical team.

We advocate for the injured worker by helping navigate the physician’s treatment plan and addressing barriers to care. We partner with employers to support safe, progressive return to work planning. We provide adjusters with timely, objective information that supports effective claim decisions. We collaborate with physicians and clinicians to maintain continuity throughout the rehabilitation process.

This connected approach enables everyone involved to work toward a shared goal – timely medical care, optimal function and the best practical claim outcome.